Wednesday, March 29, 2017
Giant Community Center-Camp Hill
3301 E. Trindle Road
Camp Hill, PA 17011
Breakfast included and social work CEs available.*
There will be no fee associated with attending this session (unless obtaining social work CEs), but a $20 donation is suggested to help defray the cost of the meals and beverages provided to attendees. Donations will be accepted online at registration checkout or at the door on the day of the event.
This workshop will focus on stress in organizations, particularly on how stress affects quality of services. Additionally, the harmful and dangerous effects of a culture of stress on staff and even those we serve will be discussed. Specifically, professional burnout, secondary traumatic stress and compassion fatigue will be defined and explained as to how they harm individual professionals and their costs to the entire agency. The theoretical framework of psychological capital and its constructs of hope, self-efficacy, optimism and resiliency will be used as the foundation for building an organizational culture that provides the necessary “renewal” to successfully mitigate the negative effects of stress. This session will emphasize that stress management must be a top priority of everyone in an agency to help all of us have long and healthy professional careers.
After attending this session, participants will be able to:
Describe the differences between healthy stress, secondary traumatic stress, compassion fatigue and burnout
Identify at least three individual and organizational risk factors that allow for negative stress
Develop a plan to implement one new action to mitigate the risks of stress at a personal and organizational level